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(Last updated 1/11/2024)

🚨 SPECIAL DEADLINES FOR HOLIDAY ORDERS 🚨

To ensure your Christmas and holiday gifts arrive on time, we have set ordering deadlines for the season.

Mainland Spain, Andorra, and Balearic Islands:

  • Last day for Christmas orders: December 8.
  • Last day for Three Kings' Day orders: December 15.
  • After these dates, we will not accept holiday orders, and shipments will resume from January 8.

Canary Islands:

  • To avoid delays, we recommend placing your orders at least one week earlier.

Orders outside the European Union:

  • We advise ordering well in advance, as delivery times may exceed 15 days depending on the destination.
Personalized orders: For custom items (like scales, pumpkins, special textures, etc.), please consider placing your order as early as possible, as these products require additional production time.

Thank you for your understanding, and happy holidays! 🎄🎁


STANDARD ORDERS:

The usual preparation time for our handcrafted candles and melts is 15 working days (workshop hours are Monday to Friday from 09:00 to 20:00). Please note that certain orders may have longer delivery times. Here’s why:

FLASH SALES

Flash Sales are limited-time editions available in reduced quantities that are IN STOCK. If you only add these items to your cart, the preparation time is 24 to 48 hours.

PREORDERS

Preorder items are available for a limited time only. Once this period is over, you will no longer be able to purchase the product.

You can purchase your Limited Edition candle or melts in advance, and we will start the production process the next business day after the preorder period ends. If your order includes a preorder item along with other products, everything will be shipped together.

CUSTOM CANDLES

At Monsters Candles®, you can customize any candle in the CUSTOMIZATION section. Keep in mind that these customizations require additional time.

Customization options include:

  • “Extra frosting”
  • Changes to the label design
  • Complete customizations

The preparation time for orders containing personalized items may vary based on the complexity of the requests. We will do our best to ship your order on time, but if it takes a little longer, it's because we're striving to create the perfect candle for you.

If you have any questions about customization time, feel free to reach out to us at contact@monsterscandles.com before or during the ordering process.

SPECIAL EDITIONS / EXCLUSIVE EDITIONS / LIMITED EDITIONS

These candles are exclusive due to their complex manufacturing process, which may include:

  • Customized jars with scales
  • Textures
  • Metallic glitters
  • Hand modeling

The "customization" of glass jars is done in our workshop in an artisanal manner. This is a manual, natural, and sometimes unpredictable process that we handle with respect and care to ensure an exceptional result.

We strive to ship these products as quickly as possible, but given the exclusivity of these editions and the natural evolution of the process, the preparation time may be longer.

If you have any questions, please write to us at contact@monsterscandles.com before or during your order.