Processing time
STANDARD ORDERS:
Our usual handcrafted preparation time for our candles and melts can be 10 to 15 business days (Monday to Friday).
PRE-SALES:
The PRE-ORDER option for an item in our online store is temporary. These items are only available during that period and when it ends, there is no possibility of repurchasing them .
During that time, you will be able to purchase your exclusive candle or melts in advance , and the production process will begin the next business day after completion .
If your order includes a pre-order and other items from our website, everything will be shipped at the same time.
PERSONALIZED CANDLES:
At Monsters Candles ® you can customize any candle you want in the CUSTOM CANDLE section , and like any customization, it takes time.
The preparation time for orders containing personalized items may vary depending on complexity and requests. We will try to get it out as soon as possible, but if it takes a while, please be patient, we are trying to create the perfect candle for you :)
If you have any questions about the customization time, write to us before placing the order or during the process at contacto@monsterscandles.com